Optical stores & multi-location

Make the whole store one connected place to shop.

Eyebrowse brings digital discovery into your physical assortment, then carries each shopper’s choices through lens set-up, payment and fulfillment.

Customers explore on their own — without the store ever feeling unattended.

Illustrative image: optical store with a self-service kiosk (not a customer location)
How it runs

Three lanes, one store journey.

Customer, associate and operations each see their part of the same order — nobody keeps a parallel copy.

  1. Customer — discover and compare

    Browse the available range, preview frames and keep chosen options all the way through.

  2. Associate — help with context

    Join the conversation with the shopper’s current picks already on screen.

  3. Operations — move a complete order

    Frame, lens, prescription, payment and fulfillment details stay on one order record.

Questions to ask

Questions for a multi-location rollout.

These are starting questions for a discovery conversation — not promises about availability, performance, economics or any specific deployment.

Go deeper

Can it reflect our own assortment?

Yes — implementation covers catalogue, availability, pricing and branding inputs for your stores.

Does self-service replace associates?

No. It gives shoppers a useful place to start and gives associates more context when they step in.

How do multiple locations fit in?

Location structure, permissions, assortment rules and reporting needs are mapped during implementation.

Bring one location — or all of them.

We’ll map assortment, associate handoffs and reporting across the stores you plan to include.