About Eyebrowse

We build the kiosk and platform that power eyewear shopping inside the practice.

Eyebrowse joins frame discovery, measurements and prescription details, lens decisions, practice operations and fulfillment into one product journey people can actually follow.

Illustrative image: frames on a workbench (not a customer or staff photo)
Our mission

Make buying glasses easier to understand — and easier to run.

Buying eyewear means deciding on style, fit, prescription, lenses, payment and delivery. Treating that like an everyday checkout causes confusion at exactly the wrong moments.

So we’re building a guided system that always shows the next useful step, keeps context as work passes between teams, and makes review points obvious. The aim isn’t to remove expertise — it’s to spend it where it changes the result.

How the product evolved

From scattered screens to one connected journey.

The thinking behind Eyebrowse: a series of operating problems the platform is built to solve.

  1. Observe — the handoffs were broken

    Frame discovery, prescription details, lens choices, payment and fulfillment lived in separate conversations and systems.

  2. Guide — the journey became clear

    The guided experience shows customers where they are, what’s needed and when a person steps in.

  3. Connect — one order across every team

    Practice, retail, fulfillment and support work from one shared record instead of piecing together what the customer meant.

  4. Learn — operations shape the product

    Exceptions and friction stay visible in the platform, so the experience gets clearer with every order.

See how one order record carries every team

Principles

How we decide what goes into the product.

Human judgement

Automation should surface decisions, not bury them.

Eyebrowse can guide routine steps while clinical, optical, policy and exception decisions stay with the people responsible.

Continuity

A choice shouldn’t vanish at the next handoff.

The order keeps its context as it moves from the customer’s choices to review and fulfillment.

In writing

Program terms are written down, and the practice keeps oversight.

Approved practice programs can include kiosk placement and commission on eligible orders, with terms confirmed in a written agreement.

Trust

Sensitive information needs clear boundaries.

Data handling, permissions, support ownership and policy expectations should be understood before a workflow goes live.

Bring us the handoff that keeps breaking.

We’ll start with your real workflow and the people who own it, then decide together whether Eyebrowse is a good fit.